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Delivery Info

Delivery Time: 2 days*

*We will aim to get your order processed, dispatched and delivered to you as soon as possible.  All orders placed before 12 noon will usually be dispatched the same day (weekdays only), which means that lots of customers get their orders delivered within 1 working day. Our current delivery time averages between 1 and 2 full working days, from when the order is placed. We state 2 working days to be more realistic, which helps manage your expectations. Please note that if you live in remote parts of Scotland this can take a little longer.

 

FREE Delivery: 

We offer Free Delivery with every order for all customers living in mainland UK.

Free Delivery

 

A signature is required unless you opt out: 

It is our policy that all orders require to be signed for on arrival.

If you will not be available on the day of delivery to sign for your order, and are happy that the goods are left somewhere safe, then please add a special delivery instructions for our carrier. Your special instruction can be added in the shopping cart process.

Please note that if you choose to provide a special instruction and therefore opt out of signing for your order on arrival, then you do so at your own risk. Ground Cover Solutions can not be held responsible if your items go missing after being delivered.

 

Our Carriers: 

In order to keep our shipping costs to a minimum and give you the best deal possible, we use a variety of carriers (see list below). 

Our Main Carriers Delivery Times When Used
1 to 2 working days All fabric orders
https://www.dxdelivery.com/consumer/my-tracking/
3 to 4 working days Peg only orders
 https://www.hermes-europe.co.uk/tracker.html

 

 

Countries We Deliver To: 

At this time, Ground Cover Solutions only ships merchandise to locations within the mainland of the United Kingdom only.

 

Cancelling Orders: 

Ground Cover Solutions reserves the right to cancel any orders where the delivery address is not classed as the UK Mainland by our carriers.

 

Delayed Delivery: 

The company (Ground Cover Solutions) shall not be liable to the Purchaser or be deemed to be in breach of contract by reasons of any delay in delivery or delay in or failure to perform any of the Company’s obligations if the delay or failure was due to any cause beyond the Company’s reasonable control.


Delivery dates and times are estimates only and the time of delivery shall not be of the essence of the contract. The Company shall not in any event be liable to compensate the Purchaser in damages or otherwise for any non-delivery or late delivery of Goods or for any loss consequential or otherwise arising therefrom.